Privacy policy

This privacy policy applies to personal information that is collected or processed in connection with users’ interaction with ZOLAMI, through our websites, digital experiences, events and other products and services that are part of ZOLAMI’s offerings. This policy sets out how your personal information is used, shared and protected, presents the choices you have regarding your personal information and explains how to get in touch with ZOLAMI.

Purpose and duration of data processing

  1. The processing of your personal data allows us to provide you with services such as maintaining your account, processing your orders, contacting you in relation to the performance of the contract, as well as sending you marketing information (including  newsletter).
  2. Personal data will be stored for the duration of the contract and for a period in accordance with the applicable legislation taking into account the statute of limitations for claims and tax liabilities. Personal data that you have consented to the processing of will be stored until you withdraw your consent.

Data collection for order processing

  1. Before you place an order with Zolami.co.uk Online Shop, you can create an account with the shop, which makes it easier to place further orders.
  2. Registering an account requires you to provide your email address, which will be your login, and a password to secure your account.
  3. If you choose to place an order in our Online Shop, we will need your details, such as your name, home address, possibly another delivery address, email address, telephone number.
  4. We collect your data as described in the previous section for the purpose of entering into a sales contract with you, as well as for the performance of the contract and for accounting purposes.
  5. Without providing the data referred to in para. 3. we are unable to conclude a contract with you.
  6. Your personal data may be passed on to a payment operator and a courier company.
  7. If you subscribe to the newsletter and agree to receive it, we only ask for your e-mail address to which information from us will be sent.
  8. You can unsubscribe at any time by clicking on the unsubscribe link in the footer of each newsletter, by calling us or by writing an email or text message.

Automatic data collection (cookies)

  1. The website does not collect any information automatically, except for the information contained in cookies.
  2. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number.
  3. The entity placing cookies on the Website User’s terminal equipment and gaining access to them is the Website operator, P1H spółka z ograniczoną odpowiedzialnością, with its registered office at ul. M. Skłodowskiej-Curie 5/6, 31-025 Kraków, acting under the number NIP 676 258 98 62, KRS 0000875764.
  4. Cookies are used for:
    1. adapt the content of the Website pages to the User’s preferences and optimise the use of the websites; in particular, these files allow the Website User’s device to be recognised and the website to be displayed appropriately, tailored to his/her individual needs;
    3. creation of statistics, which help to understand how users of the Website use the websites, which makes it possible to improve their structure and content;
    4. maintenance of a session of a User of the Website (after logging in), thanks to which a User does not have to re-enter his/her login and password on each sub-page of the Website;

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  5. The Website uses two main types of cookies: “session” cookies and “permanent” cookies (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal equipment until they log off, leave the website or switch off the software (web browser). “Persistent” cookies are stored on the User’s terminal equipment for the time specified in the parameters of the cookies or until they are deleted by the User.
    1. The following types of cookies are used within the Service:
      1. “necessary” cookies, enabling use of the services available within the Service, e.g. authentication cookies used for services requiring authentication within the Service;
      2. security cookies, e.g. used for used for detecting abuse of authentication within the Website;
      3. “performance” cookies, enabling gathering information on how the Website’s pages are used;
      4. “functional” cookies, enabling “remembering” the User’s selected settings and personalising the User’s interface, e.g.
      5. “advertising” cookies, making it possible to provide Users with advertising content more suited to their interests

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    2. In many cases, the web browsing software (web browser) allows cookies to be stored on the User’s terminal device by default. Users of the Website may change their settings regarding cookies at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of a web browser or inform on their each time placing in the equipment of a User of the Service. Detailed information on the possibility and methods of using cookies is available in the settings of your software (web browser).
    3. The Operator of the Website informs you that restrictions on the use of cookies may affect some of the functionalities available on the Website.
    4. Cookies are placed in the Service User’s terminal equipment and may also be used by advertisers and partners cooperating with the Service Operator.
    5. User data is not used for profiling.
    6. We use Microsoft Clarity and Microsoft Advertising to record how you use and interact with our site using behavioural metrics, heat maps and session recording to improve and promote our products/services. Site usage data is recorded using first and third party cookies and other tracking technologies to determine the popularity of products/services and online activity. In addition, we use this information for site optimisation, fraud/security purposes and advertising. For more information on how Microsoft collects and uses your information, please visit the “Microsoft Privacy Statement“.

Administration of personal data

    1. The administrator of the personal data provided by you is P1H spółka z o.o, based in Kraków (ul. M. Skłodowskiej-Curie 5/6, 31-025 Kraków).
    2. The user has the right to inspect and change his/her personal data at any time and to request the Administrator to delete it immediately (“right to be forgotten”).
    3. You may submit requests regarding the processing of your personal data by email to the data controller at biuro@zolami.pl.
    4. The Administrator undertakes to make every effort to maintain proper security of the Customer’s personal data.
    5. You have the right to lodge a complaint with the data protection supervisory authority, the President of the Office for Personal Data Protection.
    6. If you have questions about the Privacy Policy or about data protection in general, please write to us at biuro@zolami.pl or to our postal address: P1H sp. z o.o., 5/6 M. Skłodowskiej-Curie Street, 31-025 Kraków.